QualityPro Qualifications

QUALIFICATION 3:3 - CONSUMER RELATIONS
NPMA QualityPro Service Agreements/Warranties

A QualityPro Company must adhere to the following:

1. The company must perform in accordance with the terms of its Service Agreements/Warranties.
2. A company that has an inspection clause must adopt a policy that outlines the procedures for contacting the customer, arranging the inspection and notification.

Consumer Communication Guidelines will be included in your QualityPro Resource Manual.